Society Platform · Privacy

Your community data, explained clearly.

This notice describes how Society Platform by MobiSprig Apps uses information to provide account access, residential community workflows, security and privacy controls.

Publisher: MobiSprig Apps
Privacy contact: privacy@mobisprig.com
General support: support@mobisprig.com
Notice version: 2026-09-v2
Last updated: 17 September 2026

Information Society Platform uses

Society Platform uses your name and verified mobile number for account registration, sign-in, identity and society membership. Depending on the features you use, the service may also store society membership and home/property links, maintenance invoices, payment records, payment method and transaction references, payment proof images you deliberately select, receipts, complaints and complaint updates, community notices, directory contacts published by authorized users, privacy choices, push-notification device tokens, account/data requests, and security or audit records.

Why we use this information

We use this information to authenticate accounts, associate users with the correct society and home, show dues and payment history, allow residents to submit payment details, let authorized finance roles verify payments and issue receipts, manage complaints and community information, deliver service notifications, protect society and role boundaries, respond to privacy/data requests, prevent misuse and keep the service secure.

Payments and payment proof

Society Platform records society maintenance information and payment submissions but does not itself move money or operate as a bank or payment wallet. A resident may submit a transaction reference or deliberately selected proof image after paying their society. Payment proofs are private and access-controlled; finance and society roles receive only the access needed for the service.

Photos, files and Android permissions

The Android app uses the system image picker for images you deliberately choose, such as a society logo or payment proof. The current app does not request access to your contacts, precise or approximate location, advertising ID, camera, microphone or broad photo-library permission. If you enable notifications, the app may request notification permission and register a push token so service and society notifications can be delivered.

Community sponsorships

Society Platform can support optional first-party community sponsorships. They are contextual, user-opt-in and frequency-limited. Account, society, campaign and display-time records may be used only to enforce eligibility and display limits. The current product code does not include an advertising network or behavioral analytics SDK and does not send resident profiles to sponsors.

Service providers and sharing

MobiSprig Apps uses service providers for cloud hosting, databases, file/object storage, verification-message delivery and push-notification delivery. These providers process service data on our behalf to operate Society Platform. Authorized society administrators and finance roles can access society data required for their role. We do not sell personal data. We do not share resident profiles with advertising networks.

Security

Network traffic is encrypted in transit. Access to society records is scoped by authenticated membership and role. Sensitive payment files are stored as private files and checked against the requesting user or authorized finance role. Security and audit records are maintained to protect accounts and investigate misuse.

Retention

Data is retained while needed to provide the service, protect accounts, support society accounting and disputes, and meet legitimate legal or security obligations. Temporary OTP challenges expire and are cleaned up, prepared data exports expire after seven days, and sponsorship-frequency records are limited to the period needed to enforce display caps. Some financial, receipt, complaint and audit records may need to be retained after account deletion for accounting, dispute, fraud/security or legal reasons.

Your choices and data rights

Inside Society Platform you can review privacy information, control optional sponsorships, request a copy/export of account data and request account deletion from Profile → Privacy & your data. You can also request deletion without the app using the public Society Platform account deletion page.

Account deletion

When deletion can be completed, active account identifiers, sessions, society memberships, preferences and consent records are removed or deactivated as applicable. A sole society owner must transfer ownership before deletion can complete. Limited financial, receipt, complaint and security/audit records may be retained where legitimately required, but they are separated from an active sign-in profile after deletion.

Changes to this notice

If Society Platform changes its data practices, permissions, service providers or privacy controls in a way that materially affects this notice, the notice will be updated and the new date/version will be published here.

Contact

Privacy and data requests: privacy@mobisprig.com
General support: support@mobisprig.com