Delete your CityTrace account when you choose.
CityTrace provides permanent account deletion inside the app and this public route for users who cannot access the app.
App: CityTrace
Publisher: MobiSprig Apps
Privacy contact: privacy@mobisprig.com
Delete in the app
Open CityTrace and use the permanent account deletion control in the Profile / Privacy area. The app will ask for confirmation before the deletion is completed.
Request deletion without the app
Email privacy@mobisprig.com with the subject CityTrace Account Deletion Request. Include the email address associated with your CityTrace account. Do not send passwords or one-time codes.
Verification
We may need to verify that the requester controls the relevant account before processing an external deletion request.
What is deleted
Permanent account deletion removes or disassociates account-owned CityTrace data such as saved places, visits/check-ins, feedback and related private account records. Local personal-progress data is also cleared through the app's deletion flow.
What may be retained
Limited information may be retained only where necessary for security, fraud prevention, legal obligations, disputes or required recordkeeping. CityTrace is not designed to retain a background location history.
Before deleting
If you want a copy of your account data, use the CityTrace export control before permanent deletion.
Read the CityTrace Privacy Notice for more detail about data handling.