Delete your CityTrace account when you choose.
CityTrace provides permanent account deletion inside the app and this public route for users who cannot access the app.
Last updated: 4 October 2026
App: CityTrace
Publisher: MobiSprig Apps
Privacy contact: privacy@mobisprig.com
Fastest option: delete in the app
1. Open CityTrace and go to Me.
2. Open Your data, then choose Delete account.
3. Type DELETE, then choose Permanently delete account.
This permanently removes the CityTrace Auth account and associated saved places, verified visits, Place Pulse contributions, reports, hidden-contributor choices, CityTrace invite profile and sent/received invitation records, and Guide action metadata linked to that account.
If you cannot access the app
Email privacy@mobisprig.com from the email address used for your CityTrace account and write “CityTrace account deletion request” in the subject.
We may ask you to verify ownership of the account before acting on an email request. Do not send passwords, one-time codes, or precise location information.
What is deleted
Your authentication account and account-linked CityTrace data are deleted, including saved places, verified visit records, Place Pulse submissions and safety actions (reports and hidden contributors), your CityTrace invite profile and sent/received invitation records, and account-linked Guide action metadata. CityTrace does not retain a raw GPS trail or a stored history of the coordinates submitted during check-in verification.
What may be retained
Information that must be retained for fraud prevention, legal obligations, security, or dispute resolution may be retained only where required and for the applicable period. Aggregated or de-identified operational information that can no longer identify your account may also remain.
This page is for CityTrace by MobiSprig Apps. Privacy contact: privacy@mobisprig.com.