Support

Real help, without the maze.

For app support, account access questions or product issues, contact the address below. Please include the app name and enough context for us to understand what happened.

General support

support@mobisprig.com

App help, access issues, feature questions and general enquiries.

Email support
Privacy

privacy@mobisprig.com

Privacy questions, data requests and account deletion matters.

Privacy request
Before you write

Help us solve it faster.

A little context makes support much more effective.

What should I include in a support email?

The app name, the device/model if relevant, what you expected to happen, what actually happened, and any error message you saw. Screenshots are useful when they do not expose sensitive information.

Should I send passwords or OTP codes?

No. Never send passwords, one-time passwords, recovery codes or other authentication secrets to support.

Where do I request account deletion?

Use the dedicated account deletion page or email privacy@mobisprig.com.