Your data, explained clearly.

Last updated: 16 September 2026

1. Scope

Society Platform helps residential communities manage society membership, homes, maintenance records, payment submissions, complaints, notices, contacts and related role-based workflows. This policy describes the information processed by the current Society Platform product and how it is handled.

2. Information we process

Depending on the features you use and your role in a society, Society Platform may process:

• Account information: display name and verified mobile number used for registration, sign-in, identity and support.
• Society information: society membership, role and linked home/property information needed to provide the correct society access.
• Maintenance and payment records: invoices, amounts, payment status, transaction/reference details and receipts used for society accounting and payment verification.
• User-selected files: a payment proof image or PDF that you deliberately choose to upload. Authorized managers may also upload a society logo.
• Community content: complaint details and updates, and society notices or directory contacts created by authorized users.
• Privacy and account requests: consent choices, sponsorship preference where offered, data-export requests and account-deletion requests.
• Security information: session, authentication, abuse-prevention and audit records needed to protect accounts and investigate security issues.

Text entered into a complaint may include a location description, but the Android app does not collect precise or approximate device location.

3. Why we use this information

We use the information above to authenticate users, associate them with the correct society and home, enforce role-based access, provide requested community features, record maintenance/payment workflows, respond to support or privacy requests, protect the service, and meet legitimate accounting, dispute, security or legal obligations.

4. Android permissions and device access

The current Android app is designed not to request broad or unnecessary device access. It does not use device contacts, precise or approximate device location, microphone recording, camera capture, Advertising ID, biometric/fingerprint access, overlay permission, call logs or SMS-reading permissions. User-selected images/files use the Android system picker rather than broad photo-library or storage access.

5. Service providers and sharing

MobiSprig Apps uses service providers to operate Society Platform, such as cloud hosting, database/cache infrastructure, private object storage, SMS/communications delivery, and security or operational monitoring. These providers process information only as needed to deliver or protect the service under their applicable terms and safeguards.

Society Platform does not sell resident personal information. Current community sponsorship features do not provide sponsors with resident profiles and do not use a third-party behavioral advertising network or Advertising ID. If this model changes, this policy and the app's disclosures will be updated before the changed processing is used.

6. Payment information

Society Platform currently records society maintenance/payment submissions, transaction references, proof documents, verification status and receipts. It is not a bank, wallet, lending or money-transfer service. The current app does not ask users to provide payment-card numbers or banking passwords as part of its product flows.

7. Retention and deletion

Information is kept only for as long as needed for the service and legitimate operational, security, accounting, dispute or legal purposes. When account deletion is completed, active profile identifiers, society memberships/property links, privacy preferences and active sessions are removed or cleared as applicable. Limited financial, complaint, security or audit records may need to be retained when there is a legitimate accounting, dispute, security or legal reason. Prepared account-export data is temporary and is not intended to remain indefinitely.

See the dedicated Society Platform account deletion page for the external deletion path.

8. Security

Production service connections are designed to use HTTPS, account sessions are stored using platform-secure storage on the device, access is scoped by society membership and role, and sensitive uploaded payment files are not intended to be public. No internet service can guarantee absolute security, but we use technical and organizational safeguards appropriate to the information handled.

9. Children

Society Platform is designed for adult residential society owners, committee/administrative users, property owners, tenants and adult residents. It is not designed as a child-directed service.

10. Your choices and requests

Users can access privacy and data controls in the app under Profile → Privacy & your data. For privacy questions, data access/export matters or other data requests, contact privacy@mobisprig.com. Do not send passwords or OTP codes.

11. Changes

We may update this policy when Society Platform features, providers, permissions or data practices change. The latest version will remain available at this URL with an updated date.

12. Publisher and contact

Publisher: MobiSprig Apps
Website: https://mobisprig.com/
Support: support@mobisprig.com
Privacy: privacy@mobisprig.com